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Privacy Policy

Effective July 28, 2026 · Resolvent Technologies, Inc., New Orleans, Louisiana.

What we collect

Email and display name; your practice recordings and their transcripts; self-ratings, peer feedback, and feedback ratings; your stated practice goal; product analytics events only if you consent at onboarding; waitlist emails if you join the beta list.

How video is handled — the part that matters

Recordings upload directly to our video provider and never transit our servers. Playback is private and signed; there are no download links. Raw videos delete automatically (14 days for standard reps; anchor reps at cohort end; you can delete any video immediately in-product). Deletions are confirmed and audit-logged. Transcripts and feedback persist as your progress record after video deletion. Reviewer voice notes are transcribed and the audio is immediately discarded. We do no biometric, face, or emotion analysis.

Processors we use

Vercel (hosting), Neon (database), Mux (video storage/streaming), Deepgram (transcription), Anthropic (AI feedback), Resend (email), Stripe (payments, when applicable). Each receives only what its function requires. We do not sell personal data and do not use your content for advertising or to train models.

Who sees your content

Your pod members see recordings you post to the pod (peer reviews are shown to you without reviewer names). Private reps are never shown to other members, facilitators, or coaches. In coach-run cohorts, your coach sees your cohort activity — disclosed when you join. Facilitators can access pod content for moderation and safety. Separately, a small number of authorized staff may access recordings only when necessary to investigate suspected fraud, abuse, or terms violations, to respond to a security incident, or as required by law; such access is logged.

Your rights

Access, correct, or delete your data by contacting us; delete recordings directly in-product. Analytics consent can be withheld at onboarding without losing product features. We respond to requests at kbadinger@resolventtech.com.

Retention & security

Raw video: per the schedule above. Account and progress data: for the life of your account. Waitlist emails: until launch or your removal request. Transport encryption everywhere; at-rest encryption via our providers; access is authorization-gated and audit-logged.

Changes

Material changes will be announced in-product or by email.

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